How Duplicates Are Detected
Automatic Detection
Hirex automatically flags a candidate as a possible duplicate in two cases:
1. Same CV file uploaded
If a candidate applies with the same CV file that already exists in your system, Hirex detects this automatically and marks the newer profile as a possible duplicate.
2. Same phone number
If a new candidate is added with a phone number that already exists in your candidate pool, Hirex flags them as a possible duplicate.
π Automatic detection runs in the background. It may take a few seconds after the candidate is added.
Manual Detection
You can also search for duplicates yourself. Hirex shows Suggested duplicates (matching email, name, or phone) automatically when you open the duplicate flow.
Spotting Duplicates in the Candidate List
Candidates flagged as possible duplicates show a Possible Duplicate badge in the candidates table. Hovering over the badge shows a popover with the message "May be duplicate of [candidate name]."
How to Mark a Candidate as Duplicate
Open the candidate's profile
From the candidate actions menu, click Mark as Duplicate
Hirex shows Suggested duplicates based on matching email, name, or phone
If the correct candidate is not in the suggestions, use the Search for a candidate field type name or email to search
Select the original (primary) candidate
Click Mark as Duplicate to confirm
β οΈ After marking, the candidate is linked to the original profile but not deleted yet. A separate merge step is required to consolidate them.
How to Merge Duplicates
Merging permanently consolidates duplicate profiles into a single primary candidate.
Open one of the duplicate candidates' profiles
From the candidate actions menu, click Merge Duplicates
On the Select a Primary Candidate screen, click the candidate record you want to keep
Click Select as primary and continue
Review the Summary of Changes Hirex shows how many profiles will be affected
Click Confirm and merge profiles
What happens after merging:
All applications from duplicate profiles are consolidated into the primary candidate
If both candidates had applied to the same job, Hirex keeps the most advanced application
Merged profiles are archived not permanently deleted, so the history is preserved
