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AI Notetaker

The AI Notetaker joins your video interviews, records and transcribes the conversation, then creates a structured report on the candidate’s profile.

Written by Furkan Bilgin

The AI Notetaker joins your video interviews, records and transcribes the conversation, then creates a structured report on the candidate’s profile.

The report includes a short summary, notes organized by topic, and an overview of which job criteria were discussed.

This lets you focus on the conversation instead of taking notes and gives the hiring team a shared, accurate record of the interview.

Add the Notetaker to an interview

You can choose whether the Notetaker joins each interview.

  1. Schedule a video interview as usual and include a Zoom, Google Meet, or Microsoft Teams link.

  2. In the scheduling panel, turn on Add AI notetaker to this interview.

  3. Save the interview.

The Notetaker is added automatically and aims to join approximately one minute before the scheduled start time. The interview will also appear in the candidate’s Interviews tab.

If your administrator has enabled the Notetaker by default, the toggle will already be on when you schedule an interview. You can still turn it off for individual interviews.

For the Notetaker to join, the interview must have:

  • A supported video conferencing link

  • The Add AI notetaker to this interview toggle turned on

During the interview

The Notetaker appears in the call as a participant named Hirex Meeting Notetaker.

Depending on the meeting platform and its settings, the Notetaker may first enter the waiting room or lobby. Admit it as you would any other guest so it can join and begin recording.

The Notetaker is visible to everyone in the call. Make sure candidates are informed that the interview will be recorded and that your process complies with applicable recording and consent requirements.

View the interview report

After the interview, you can find the report in the Interviews tab on the candidate’s profile.

The report includes the following sections.

Summary

A short summary of what the interview covered and, where relevant, what was not discussed. If the interview ended early or did not contain enough information, the summary will indicate this.

Criteria coverage

For each criterion defined for the job, the report shows whether it was:

  • 🟢 Discussed: The criterion was clearly covered.

  • 🟡 Partially discussed: The criterion was mentioned but not explored in detail.

  • Not discussed: The criterion did not come up during the interview.

This helps you quickly identify any important topics that were missed or require follow-up.

Interview notes

The conversation is organized into sections such as background and experience, technical skills, and candidate questions.

Each section contains bullet-point notes based only on what was said during the interview. The Notetaker does not fill in missing information or make assumptions.

Explain this from the conversation

A magnifier icon appears next to individual points in the report. Select it to see a more detailed explanation based on the surrounding conversation, including when the topic came up, what was said, and why it was included in the report.

This provides additional context without requiring you to review the entire recording.

Report feedback

At the bottom of each report, you can indicate whether the summary was helpful by selecting 👍 or 👎. This feedback helps us improve future reports.

What the Notetaker does not do

The AI Notetaker documents the interview but does not make hiring decisions.

It does not:

  • Score or rate candidates

  • Rank candidates

  • Recommend whether to hire or reject a candidate

Candidate evaluations and hiring decisions remain with your team and should be recorded using your existing scorecards and evaluation process.

Configure the Notetaker for your organization

Administrators can manage the organization’s Notetaker settings under Settings → Interview, on the AI Notetaker card.

Add the AI Notetaker to interviews by default

When enabled, the Notetaker toggle is turned on automatically for every new interview. Recruiters can still turn it off for individual interviews.

Enable this setting if your organization wants to use AI-generated notes as the default for video interviews.

Notetaker language

Select the language used to transcribe interviews. The available options are:

  • English

  • Turkish

Generate AI interview notes

When enabled, completed interviews are converted into the structured report described above.

When disabled, interviews are still recorded and transcribed, but a summarized interview report is not generated.

Good to know

  • The Notetaker supports Zoom, Google Meet, and Microsoft Teams.

  • It cannot be used for phone or in-person interviews.

  • Very short interviews may not contain enough conversation to generate a report.

  • The Notetaker aims to join approximately one minute before the interview. If an interview is scheduled only seconds before its start time, it may not be able to join in time.

Report access

Interview reports may contain sensitive information. For this reason, each report is visible only to:

  • The interview organizer

  • The interviewers invited to that interview

This restriction also applies to administrators. An administrator cannot access a report unless they were the organizer or an invited interviewer.

If the scheduled interview is deleted, its report is also deleted.

Troubleshooting

I cannot see the Interviews tab or the AI Notetaker settings

The feature may not yet be enabled for your organization. You may also need administrator permissions to access its settings.

Contact your organization’s administrator or your Hirex representative for assistance.

I enabled the Notetaker, but it did not join

Check that:

  • The interview includes a valid Zoom, Google Meet, or Microsoft Teams link.

  • The Add AI notetaker to this interview toggle is turned on.

  • The interview was not scheduled immediately before its start time.

The Notetaker joined but did not record

It may have remained in the meeting lobby or waiting room. Make sure the Hirex Meeting Notetaker participant is admitted to the call.

A colleague can access a report that I cannot see

Reports are available only to the interview organizer and invited interviewers. If you were not included in the interview, you will not be able to access its report.

Frequently asked questions

Does the candidate know that the interview is being recorded?

The Notetaker is visible in the call as a participant. However, you should still inform candidates that the interview will be recorded and follow all applicable recording and consent requirements.

Can I use the Notetaker for phone or in-person interviews?

No. The Notetaker supports video interviews conducted through Zoom, Google Meet, and Microsoft Teams.

Does the Notetaker score or rank candidates?

No. It summarizes the conversation and shows which job criteria were discussed. Candidate evaluation and hiring decisions remain with your team.

Can I use it for some interviews but not others?

Yes. You can turn the Notetaker on or off for each interview. The organization-level setting only determines whether the toggle is enabled by default.

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